Emergency / Article 1
Water Damage SOS: The First 60 Minutes After a Leak, Burst Pipe, or Indoor Flood
Water has entered the building and the customer needs a safe first-hour plan.
Situation snapshot
The problem in plain English.
Water has entered the building and the customer needs a safe first-hour plan.
Start with safety and source control. Then work through what can dry, what needs removal, what should be documented, and where professional mitigation or remediation should take over.
Action order
Move through it in the right sequence.
- 01Make sure people are safe before entering wet rooms.
- 02Stop the source if you can do it safely.
- 03Photograph the damage before major cleanup changes the scene.
- 04Start extraction and drying only after the source is controlled.
Risk check
What changes the seriousness.
Watch for
Standing water near electricity, sewage, floodwater, sagging ceilings, or wet insulation.
What the pros look for
A mitigation team maps moisture, extracts water, removes unsalvageable materials, and documents drying progress.
Source backed
