The words customers used when the damage was real.

"I was looking for someone in central Arkansas to help with crawlspace concerns, including possible mold, fungus, rat urine damage to the polyethylene, sagging and dirty insulation, and other moisture-related problems. I did not want to be pushed into a full encapsulation job, and I wanted a company with experience, proper certification, and a good reputation."

"They came out soon after I called, which I really appreciated. The inspection was professional and thorough, and they tested for microbial growth and moisture in the air and on the structures. They answered my questions carefully, and explained things in a way that was easy to understand. I never felt rushed or pressured."

"I also appreciated their honesty. They did not try to scare me into doing more work than I needed, and they even told me I did not need a total remediation of the area. They explained the problems clearly and gave me practical ideas for how some might be fixed, even by a handyman."

"Overall, I was very impressed with the service I received, and the cost seemed considerably less than the value they provided. I would recommend Arkansas Mold and Water to anyone looking for an honest crawlspace or moisture-related inspection in central Arkansas or for any other problems listed on their website."

"My home developed toxic mold after new HVAC installation. I chose to contact Arkansas Mold and Water, Inc. after careful research. Ken and Mike were very busy but agreed to come the next day when they heard my concerns and worries."

"They were very professional, kind, knowledgeable and thorough. The situation was serious enough that they advised me to leave my home immediately to protect my health. Ken took the appropriate samples for lab analysis and obtained a report. It validated his concerns. Ken also immediately set up a number of machines to clean and dehumidify my home."

"My insurance company ultimately decided not to pay for the needed remediation after delaying for over 3 months. During this very stressful period Ken called and sent texts several times to check on me and offer his support. He took my calls and texts at all hours."

"When Ken came to collect his equipment, he would not charge me. I was so grateful and relieved. I am 75 years old and a recent widow. This kind of caring, integrity, decency and generosity is a very rare thing in today's world. So I would absolutely indeed recommend Arkansas Mold and Water to anyone."

"Such a great experience with this company. I kept smelling a mold/mildew smell in my child's bathroom so I called to get it inspected."

"They came out same day to take a look and were extremely polite and professional. I was pleasantly surprised with their answer to fix the problem. It was an easy fix they suggested I could do at home."

"I appreciated their honesty and would recommend them to anyone. Hopefully not but if I have any mold issues in the future they would be the first people I would call."

"Couldn't recommend this company more. Ken, Garett, Steve, and Cathy were all professional, knowledgeable, kind, patient, and helpful from start to finish."

"They were the only company that made me feel like they could be trusted in my endeavor to remedy a leak. Timely, great communication, and importantly, local. Everything you could want for a business you hope you never need!"

"Thankful!!! The mold specialist team went above and beyond to help get answers we needed. Offering ways that will keep us safe to remove items. Cleaning out a cluttered rental can be very hard and stressful."

"The team went the extra mile to give us lists of wonderful charities and groups that could help take items! I couldn't have done the cleanup without them. They didn't have to help. It shows how big their hearts are and how much they really care. I recommend using them. 10/10!!"

"Ken Mullen and his team were caring, fast and efficient in locating our water leak in our home. They were all very friendly, knowledgeable and Ken explained each step of the process."

"They made sure everything was dry and mold free before their work was complete. Ken worked with the insurance adjuster to make it easier for us since we had never filed a claim before. We were very pleased with the work this company did for us and would recommend them to anyone facing mold issues or water damage."

"I am so thankful for Ken's expertise! We are in the process of purchasing a home, and the inspector found what he believed to be organic growth. Ken came out for a very reasonable small fee and inspected our attic."

"Even though we don't have a mold issue, Ken was able to tell me about some other issues that we need to address. He also took the time to talk with me about general mold and water damage prevention. Such a nice guy and a wealth of knowledge!"

"Had ongoing problem with water leaks involving entire side of home. Worried about mold. Had Arkansas Mold and Water come out. Checked walls with state of art equipment. Numbers were very high indicating moisture. Was advised as to what to do. No sales pitch."

"Proceeded with having brick, windows inspected and repaired. Today had recheck on walls, no moisture. I had several others come to my home and they had no idea what was going on. Highly recommend this company... honest and reliable."

"I recently had a pipe burst in an inner wall of my home causing major flooding. I am so pleased that I was able to locate this company via Yelp reviews. From first contact to completion of their work they were courteous, knowledgeable and professional."

"Kudos to a great local company who does it right. No one ever wants to find themselves in a situation where they must deal with water damage or mold, but if you do, this is definitely the company you want to contact for help."

"Best Service in Central Arkansas. I can't say enough about the expertise, professionalism and promptness of Arkansas Mold and Water. I would definitely recommend them to all my loved ones, friends and anyone needing their services."

"We had water come in our son's room, guest bedroom and guest bath. They made sure all our needs were taken care of and put our minds at ease. We are so thankful to Arkansas Mold and Water. They went above and beyond!!"

"These guys are great! They've done mold abatement on our house on two separate occasions (two unrelated issues). Their prices are reasonable and they're very professional. I would definitely recommend them to anyone!"

"They were quick, professional and thorough. They explained everything succinctly and did an excellent job. We are very grateful for them resolving the aftermath of a leak."

"Fabulous service. Could not be happier with this company. Knowledgeable, professional, courteous. I feel safe after my downstairs flooding. Thank you to Brandon and the team."